Amazon relies on user generated content - the reviews that users write play a big part in the site, as does their ‘lists’ feature. If this content is important for them, then you think that they would be quite diligent about looking after it. Worryingly, Scott Rosenberg, co-founder of Salon, has noticed user reviews on one of his books disappearing.

As of about three weeks ago, we had 33 reviews posted. Most were positive, a handful were negative; either way, each one meant that some reader cared enough to take the time to post their reactions, and that meant a lot to me.

Then something weird happened about ten days ago. Suddenly, Amazon showed only 10 reviews. Two dozen reviews posted between mid-February and the end of June had simply disappeared.

This is something they really need to sort out. Not only are they losing content, but if people start to think that their review might go missing, then they’re less likely to bother writing it. ::Link

Amazon relies on user generated content - the reviews that users write play a big part in the site, as does their ‘lists’ feature. If this content is important for them, then you think that they would be quite diligent about looking after it. Worryingly, Scott Rosenberg, co-founder of Salon, has noticed user reviews on one of his books disappearing.

As of about three weeks ago, we had 33 reviews posted. Most were positive, a handful were negative; either way, each one meant that some reader cared enough to take the time to post their reactions, and that meant a lot to me.

Then something weird happened about ten days ago. Suddenly, Amazon showed only 10 reviews. Two dozen reviews posted between mid-February and the end of June had simply disappeared.

This is something they really need to sort out. Not only are they losing content, but if people start to think that their review might go missing, then they’re less likely to bother writing it. ::Link